Privacy Policy

1. Scope of this policy

This privacy policy applies to all users of Veylo, including visitors to our website, customers using our templates, and users accessing the Veylo dashboard or integrations. By using the platform, you agree to the collection and use of information as described here.

2. Types of information we process

a. Account and workspace data

When you create or use a Veylo workspace or template, we process basic account details such as your name, email address, company name, role, and workspace configuration settings.

b. Content you create or sync

Veylo processes the information you actively use within the platform, including tasks, schedules, messages, files, planning data, and any content synced from connected tools.

c. Integration data

If you connect third-party services like calendar tools, messaging platforms, or project management software, we receive only the data necessary to enable those connections and display them inside your workspace.

d. Technical and usage signals

We automatically collect limited technical data such as browser type, device information, IP address, and interaction data to help maintain reliability and improve performance.

3. Why we process your information

We process your information to:

• Enable core workspace functionality and AI-powered features.

• Generate insights, summaries, schedules, and dashboards.

• Synchronize data across connected tools.

• Improve product usability, templates, and system performance.

• Manage subscriptions, payments, and account access.

• Communicate important updates, security notices, and service-related messages.

• Ensure platform integrity, security, and compliance.

4. Legal basis for processing (where applicable)

Depending on your location, we rely on one or more of the following legal bases:

• Performance of a contract when providing the Platform.

• Legitimate interests in improving and securing our services.

• Your consent, where required (for example, certain communications).

• Compliance with applicable legal obligations.

5. Sharing and disclosure of information

We only share information when necessary and under strict controls:

Operational partners
Trusted providers that support hosting, analytics, payments, or infrastructure may process limited data on our behalf.

Connected services
Information is shared with third-party tools only when you explicitly connect them and only for their intended functionality.

Legal or regulatory requests
We may disclose information if required by law or to protect Veylo’s legal rights and system security.

Business changes
In the event of restructuring, acquisition, or asset transfer, user data may be transferred as part of that process.

We never sell your personal data.

6. Data storage and retention

Your data is stored only as long as necessary to operate your account or provide template functionality.
You may request deletion of your workspace or account data at any time.

Some data may be retained in anonymized or limited form where legally required or necessary for audit, security, or dispute resolution.

7. Platform security measures

We use technical and organizational measures designed to protect your data, including:

• Encrypted data transmission.

• Secure access controls.

• Restricted internal access to user data.

• Ongoing monitoring and system improvements.

Despite these efforts, no digital platform can guarantee absolute security.

8. User controls and preferences

You can manage your data directly through the platform or by contacting us. Depending on jurisdiction, you may have the right to:

• View and export your data.

• Request updates or corrections.

• Request deletion of your account.

• Control certain notification or communication settings.

9. Analytics and cookies

Veylo uses cookies and similar technologies to support authentication, remember preferences, and understand platform usage trends. You can control cookie behavior through your browser settings.

10. International use of the platform

Veylo operates globally, and your data may be processed in regions where our infrastructure or service providers are located. We apply appropriate safeguards to ensure lawful data transfers.

11. Changes to this privacy policy

We may revise this privacy policy to reflect new features, template updates, or regulatory changes.
Any updates will be posted on this page, and continued use of the platform indicates acceptance of the updated policy.

12. Contact information

If you have questions, requests, or concerns about privacy or data handling, you can contact us at:

Email: support@veylo.com